Blog

Aug 21, 2020

Contactless Payments, Vivid's new standard after COVID-19

Over the past months, the Vivid Team has been helping local businesses accept contactless payments (NFC payments) to prevent the spread of Covid-19. A contactless payment is where the credit card terminal uses radio frequency identification through a smart phone or mobile device to accept EMV payments. Some of the common trends have been Apple Pay, Android Pay, Square Cash, Venmo, and other mobile software that enables consumers to make a payment with a local business or anot

Aug 21, 2020

Poynt Releases New Merchant HQ

We're excited to announce a brand new design for Poynt HQ! Now it is even easier for Poynt merchants to manage their businesses online. Why did Poynt redesign Poynt HQ? To make Poynt HQ easier to use. Poynt received a lot of feedback about the things that were the most difficult to get to or the most confusing to use on Poynt HQ. Based on that feedback, we've made a lot of things easier to do, including the way you change your Settings, access Virtual Terminal to process phon

Aug 21, 2020

How to accept EBT Payments with Vivid

What is an EBT Payment? Also referred to as a 'Food Stamp', the Electronic Benefits Transfer (EBT) is an electronic system that allows a recipient to authorize the transfer of their government benefits from a federal account to a retailer account to pay for products received. EBT is used in all 50 states, the District of Columbia, Puerto Rico, the Virgin Islands, and Guam. EBT has been implemented in all states since June of 2004. Here you can learn about EBT Payments and reg

Aug 21, 2020

Loyalty Feature on Poynt

The Poynt Team has been building a loyalty product that is now in pilot with merchants. If you would like to add your merchants to the pilot program, email poyntsales@goboomtown.com Automatic accrual and signup Customers earn points automatically, on each card swipe. Easy reward redemption Customize the # points needed for a reward to best fit your business needs. Digital loyalty card Pop up a message on your loyal customers’ phones when they walk by your store. Customer ma

Aug 21, 2020

ZeroPay, New Cash Discount Application on Poynt

The new ZeroPay Cash Discount application is available on the Poynt Smart Terminal and Poynt 5 handheld device. With ZeroPay, you can accept Credit Card and Cash Discount payments thru any application utilizing the native Poynt Payment Fragment. Once downloading the application, the payment is pre-configured into the check out process. You don't need to use a different Register Application away from the native Terminal and Register Application on Poynt. How to use the ZeroPay

Aug 21, 2020

Inventory Management on Poynt

Until recently, merchants using the Poynt Smart Terminal could only track how many items they sold, but couldn't track how many items they had available in stock. Merchants may now track the inventory levels of their products. On Poynt.net, the Create Product screen provides a new Variant and Inventory section, providing closer tracking of inventory. On the device, a new application called Inventory is introduced for merchants to track their inventory. The How-To-Guide Create

Aug 21, 2020

PreApproved Payments, Recurring Billing & Invoicing on Poynt

Poynt Merchants may provide their customers the convenience of storing a card during a transaction on their Poynt device. This may be used for a future one-time payment or to set up a recurring payment. During that same transaction, the customer will review the agreement and agree to opt-in to store the card with that particular merchant for future use. On the Merchants HQ, customers who opted-in to save card are clearly identified. Merchant can click on the customer to see a

Aug 21, 2020

Mangomint available on Poynt for Salons & Spas

Excited to announce that Mangomint is now available on Poynt, the smart terminal. What is Mangomint? Mangomint is a new all-in-one solution for scheduling, online-booking, point-of-sale, inventory, and more. It is fully cloud-based and runs on any computer, iOS, or Android operating system. Merchants love its beautiful design, ease-of-use, and full payment integration with Poynt. Mangomint is modern, intuitive, and specifically designed for salons and spas. Together with Poyn

Aug 21, 2020

Provide Cash Discount with eHopper POS

Excited to announce that VividPayments now allows Merchant to accept payments and provide a Cash Discount with eHopper POS. https://www.vividpayments.com/ehopper eHopper is an easy to use Point of Sale Solution available on Android tablets, iPad, Windows PCs, and the Poynt terminal. The eHopper Features eHopper POS has everything you need to run your small business, available on Android tablets, iPad, PCs and the Poynt terminal. It’s quick, efficient and intuitive to use. Eas

Aug 21, 2020

Cash Discount on Poynt Guide

If you're in the Payments Industry you've most likely heard the words 'Cash Discount'. This is where a merchant can decrease a price of their sale in exchange for a cash payment rather than a credit card payment. It's completely legal to provide a Cash Discount in the United States, where 'Surcharging' is actually illegal in a handful of US States. Surcharging is where you charge the customer a fee for using a credit card. There are rules for providing a Cash Discount. As of

Aug 21, 2020

talech POS available on Poynt Hardware

This month talech has released it's full feature POS Application on Poynt (the Smart Credit Card Terminal). Before this release, you needed an iPad to use the talech POS software. Now, all the original features are available on the Poynt terminal hardware and it's going to be a gamechanger for local businesses. What's the difference between talech and the generic software on Poynt? Poynt is a great replacement for a basic credit card terminal and has enough in its generic sof

Aug 21, 2020

Roscoe’s House of Chicken N’ Waffles uses Poynt at Coachella

Coachella + Roscoe’s House of Chicken N’ Waffles + Snoop Dogg = Roscoe’s After Dark Our partner, Iconic Los Angeles based restaurant Roscoe’s House of Chicken and Waffles is headed to Coachella for the first time ever. The Roscoe’s After Dark Pop-Up restaurant will be taking place at Spotlight 29 casino, one of the most popular casinos in Coachella Valley. Produced by Los Angeles based marketing and event experts, 20Young, this event is sure to be a Coachella favorite. The re

Aug 21, 2020

Homebase, the employee management application is available on Poynt

Poynt, the Smart Terminal has created an easy sale for replacing old credit card terminals. The only thing you have to worry about when selling Poynt is overselling Poynt. The all-in-one solution makes it easy for local businesses to accept all payment types, to create an easy customer check out experience, and to manage their business from home. When teaching Sales Agents on how to sell Poynt, I always tell them to (1) speak on three things you like about the smart terminal,

Aug 21, 2020

Print Your Logo on Poynt Receipts

Poynt, the Smart Terminal is well known for an easy-to-use customer check out screen. While the customer finalizes payment they're provided three options for a receipt, (1) Email Receipt (2) SMS Receipt or (3) Printed Receipt. Most merchants prefer their customers to email themselves a receipt because the business owner can customize the format with a business logo and links back to social-media/website. Printed receipts on Poynt only allow the merchant to customize a few lin

Aug 21, 2020

Apptizer allows Order-Ahead on Poynt

Technology moves so quickly today that it can seem difficult for local businesses to keep up. The number of software tools and applications available to local businesses has exploded. But business owners are left wondering "I want to be innovative but how can I access applications?" and, more importantly, "what payment technology can I adopt today that won't be obsolete tomorrow? For these business owners, smart terminals like Poynt are the perfect answer at the right price.

Aug 21, 2020

Poynt integrates with Micros & Aloha as an EMV pay-at-the-table Solution

In the past few years we have seen many local merchants forced to become EMV compliant with limited options. What is EMV? EMV is a global standard for credit and debit payment cards based on chip card technology This wasn't a tough transition for merchants using basic credit card terminals to accept credit card payments. Some Payment organizations & Banks had well thought out plans to get their merchants updated with an affordable new age solution like Poynt. Unfortunately, s

Aug 21, 2020

TruRating available on Poynt

Capturing honest customer feedback is extremely difficult for local businesses. Platforms like Yelp aren't really helping local merchants improve their business. All these platforms do is give angry people an outlet to feel like they're a critic. They're structured to hide good reviews unless the business pays for their services. The TruRating app on the Poynt Smart Terminal helps merchants collect customer feedback at the point of payment and turn insights into revenue. Its

Aug 21, 2020

Kitchen Display Screen available on Poynt, ready for QSR

Author: Guiseppi Marzelli, Co-Founder at Boomtown! The first job I had in college was working 'the line' at Panera Bread. I was getting paid $15/hr to help pay the bills (aka Beer Money) and I got a lot of free food to bring back to the dorms at night. All together it was a good experience. The one thing I remember dreading about that job was the KDS (Kitchen Display Screen) over my head while the Manager shouted, "move it Guiseppi!". The ticket would start off as Green and t

Aug 21, 2020

The Future Of Payments Is Here.

Introducing Poynt, the world's first smart terminal. Poynt is a complete wireless payment solution that allows businesses to accept payments anywhere, with the security and convenience you should expect in your payment solution. We've fallen in love with Poynt and we believe you will to. We believe that the Poynt terminal is perfect for businesses of all shapes and sizes. It is customizable, expandable, and integrates with the tools you need — Poynt is made for each stage of

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Blog

Main Office

1 Harbor Drive, Suite 300

Sausalito, CA 94965

Call Us

Office: (800) 496-0437

Support: (628) 561-2111

Email Us

info@hellovivid.com

support@hellovivid.com

i nfo@hellovivid.com